1. Function description
- In case of abnormal failure of APP, upload the log of mobile phone APP to the server to facilitate troubleshooting.
- The latest version of app only supports uploading logs, and the latest version can be downloaded from all mobile phone application stores.
2. Operating Instructions
2.1 Android (Android)
My - - > System Settings - - > Upload Log
2.2 Apple (IOS)
My - - > System Settings - - > Upload Log
Frequently Asked Questions
-
Q: Under what circumstances do I need to upload logs?
Answer: When abnormal flash back, video download failure or other abnormal phenomena occur on the mobile phone app, you need to upload the log. -
Q: Is it OK to log at any time?
A: No, we need to reproduce the problem phenomenon on the mobile phone first, then upload the log, and finally tell us the approximate time of the problem recurrence for problem analysis.
